You gain by owning the paperwork and copies of everything sent. I had all of that when talking to a rep in person. He informed me that the offers and options weren't part of any promo, and described how Telus was receiving flooded with these types of difficulties.
Know about a possible fraud or misrepresentation being performed by some people declaring to be Telus staff. They might be contractors, or special marketing reps, or just personnel that are intentionally misrepresenting Telus.
I obtained the exact same connect with.She explained her identify was Jennifer Smith and had a thick accent. I've right away reset my koodo password and cancelled my charge card. She had my telus etcetera. account variety currently.
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I would have to employ the service of an electrician and buy it myself, to take the cable down from the home and remove it. I think the neighbor would have to do this at the same time. The mobile phone cable lawfully belongs to Telus up until eventually it connects to your home. I feel I'll send out them a Invoice.
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Has anybody been billed for telus and absolutely nothing was even hooked up? N they wont pay back me back again yesterday
The scammer identified as this early morning with the selection 17787193836. It absolutely was a girl. She available me to vary my telephones right into a loyalty method which was a means far better deal than what I have now.
This is the most Awful working experience I've experienced with looking to get in touch with to obtain clarification on some demand I was never explained to about can be on my bill. If This can be the case they may have falsely advertised to me from the start!! I will never enroll Telus billing support with this enterprise once more
Simply just kind the small print of the inquiry in a very information and it'll be despatched to a human agent. Messaging here is asynchronous (non-live), so you're able to near the app or go about your day even though the agent will work to finding you a resolution.
Most definately a fraud. Just obtained off the cell phone with the real telus plus they helped me safe my account.
So inefficient. An electronic mail would obtain the information across a good deal simpler. The subsequent agent stated sorry and can reverse the final month’s cost and terminate it. The next month A further $7. Sigh. To the telephone once again over 1-1/two hour. The 2nd representative was defending her employer and implying I was Erroneous. Just demand me the $340 and quit the $7 regular Monthly bill and cancel the camera, I begged her, and afterwards I finished the decision. She left a message declaring she are unable to proceed With all the cancellation due to the fact I hung up. At this stage I’m emotion bodily unwell from it. I contact once more… 45 minutes. Remember to, just conclusion this marriage now. Finally An additional agent assured me it would be cancelled. In total, more than eleven hours on the telephone because February making an attempt to deal with the camera return. It felt like punishment… just as if I’m the enemy - just after expending about $40,000 with Telus over the years and by no means as soon as complained. I’m very affected individual and well mannered. My request was so easy. The complete detail was designed painfully challenging and prolonged for months.
The TELUS staff acknowledges that our function spans lots of Territories and Treaty regions and we are grateful for the normal Understanding Keepers and Elders who will be with us these days, individuals who have gone right before us as well as the youth that encourage us.
The TELUS crew acknowledges that our function spans many Territories and Treaty parts and we're grateful for the traditional Know-how Keepers and Elders who're with us today, whoever has gone right before us along with the youth that encourage us.